Lulu’s AvalonRose Cottage and Lulu’s Thyme and Essentials Terms and Conditions:

This page explains the terms and conditions on which we supply and of the goods or products and services listed on our online store to you. Please read these terms and conditions carefully and make sure you understand them before ordering and product or services. You should understand that by ordering any of our Products or Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

1. About us: We are a small business offering Herbal and Spiritual products. We operate at https://avalonrosecottage.com
2. How the contract is formed between you and us: (2.1)The contract between you and Lulu’s AvalonRose Cottage &/or Lulu’s Thyme and Essentials: After placing an order, you will receive online notification from us confirming we have received your order. Please note this does not mean your order has been accepted. Your order constitutes an offer to buy a Product(s) or Service(s) from us. All orders are subject to acceptance by Lulu’s AvalonRose Cottage and Lulu’s Thyme and Essentials. The contract between us will only be formed when you receive the Product(s) and/or Service(s). (2.2) In the case of Product(s), the Contract will only relate to those Product(s) you receive. A contract for any other Product(s) which may be part of your order will be formed when you receive those products. (2.3) In the case of Service(s), these will be governed by the relevant terms and conditions applicable to the specific service(s) available on the site your service relates to. We recommend you review these terms and conditions before placing your order.
3. Your Status: 3.1 By placing an order through our site or physical store, you warrant: 3.1.1 You are legally capable of entering into binding contracts; 3.1.2 You are at least 18 years of age; and 3.1.3 you are not a resident of a counter where making a payment to our site in line with these terms and conditions would breach any laws in that country
4. Delivery of Product(s): In the case of Products, you order will be fulfilled re receipt (as applicable) within a reasonable time of the date indicated at the time of ordering, unless there are exceptional circumstances.
5. Warranty: We warrant to you any Product(s) purchased from us through our site will, on delivery , conform with it’s description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. All other warranties, conditions or terms relating to fitness for purpose, merchantability, satisfactory quality or condition whether implied by stature or common laws are excluded in so far as permitted by law.
6. Cancellation rights: 6.1 In the case of Product(s), if you are contracting as a consumer, you have a statutory right to cancel your Product(s) order for any reason and receive a full refund, except in the case of certain products listed in paragraph 6.2. You will receive a full refund of the price paid for the Product(s) excluding postage costs. Your statutory right to cancel a Contract relating to the purchase of a Product(s) starts from the date you receive the Product(s). If the Product(s) have been delivered to you , you may cancel at any time within 7 business days, starting from the day after you receive the Product(s). In the event you receive Product(s) that is damaged on delivery, inform us in writing within 30 days of receipt. If a Product(s) is returned to us damaged and you have not informed us the Product(s) was damaged upon receipt, we may refuse your right to cancel or receive a refund. 6.2 You will not have any rights to cancel a Contract for the supply of any custom made or personalized products in which the container has been opened or unsealed. 6.3 In the case of Service(s), your cancellation rights may vary depending on the service we are providing you with. A cancellation fee may be applicable. 6.4 In the case of Product(s), you must inform us in writing to cancel a Contract(s). If the Product(s) have been delivered to you, you must return the Product(s) to us within 30 days at your own cost. You have legal obligation to take reasonable care of the Product(s) while in your possession.
7. Transfer of our rights and obligations under these terms and conditions to another organization. You rights or our obligations will not be affected under your Contract(s) with us. You may only transfer your rights and obligations under your Contract(s) with us if we agree to this in writing.
8. Price: 8.1 The price of the Product(s), Service(s), and our delivery charges will be as quoted on our site from time to time, except in cases of obvious error. 8.2 Products(s) and Service(s) prices and delivery charges are liable to change at any time. Changes will not affect orders for Product(s) and /or Service(s) which you then take steps to fulfill or receive within a reasonable time of such order.
9. Refunds: 9.1 If an order is cancelled in accordance with section 6, then we will refund the amounts owed with in 30 days following the cancellation. 9.2 If a refund is warranted, it will be made to the credit or debit care used to complete the original transaction.
10. How we use your information: Please read our Privacy Policy for details on use of your information. By agreeing and accepting these terms and conditions, you hereby agree and accept the terms of our Privacy Policy.
11. Our liability: We are not liable for modifications, suspensions, or discontinuance of our website.
12. User Responsibility: Users are responsible for the content they post and cannot post any content that is unlawful, offensive, or defamatory.
13. Account Termination: We reserve the right to terminate user accounts for a variety of reasons, including but not limited to abuse, rule violations, or late payments.
14. Disclaimer: We are not liable for third-party content and users use our website at their own risk.